Exporting your data

Your data on ShoutXChange is yours. You can download a full copy any time, in a normal file format that any tool can read.

What is in the export

Everything we have on your account:

• Your sign-up info. Email, name, date you joined.
• Every campaign you ran.
• Every match, with the date and outcome.
• Every credit move in and out, with the reason.
• Every invoice and receipt.
• Every page you connected, with the dates.
• Every notification we sent you.

We do not include other creators' private info. If a trade was with @velvet, you see "@velvet" but not their email or fan list. That is theirs to share.

How to start an export

1. Sign in.
2. Go to Settings.
3. Click Privacy.
4. Click Export my data.
5. Confirm.

We start the export. Big accounts can take a few minutes. There is a lot to gather. We send you an email when it is ready.

How you get the file

When the export is done, the email has a download link. Click it within seven days. The link expires after that for safety. If you miss the window, just start a new export.

The file is a normal ZIP. Inside are JSON files, one per topic. JSON is plain text. You can open it in any text editor. There is also a friendly README inside that explains what each file holds.

What you can do with the export

It is yours. Some uses:

• Keep a backup before a long break.
• Move your records to your accountant for taxes.
• Compare numbers between months.
• Build a chart in a spreadsheet.

Limits

You can run an export once a day. This stops a runaway script from making us build a huge file every minute. Once a day is plenty for any normal use.

If you need more. Say, an audit team needs old data weekly. Contact us. We can set you up with a custom plan.

What if I want my data wiped?

That is a different thing. See the article on deleting your account. Export saves a copy. Delete removes the originals. Most people who want a clean break do both. Export first, then delete.

Is there a charge?

No. Exports are free. We treat data export as part of being a fair platform. Your data is yours, full stop.